Refund Policy

Last updated: October 27, 2026

What you buy

The Irum Full Pack (, one-time) is a digital download for one name. Your files are created right after payment and downloaded as a ZIP file. Nothing is shipped.

7-day refund

If you are not happy with your Full Pack for any reason, email within 7 days of purchase with your order email, and we will refund you in full. No questions asked.

Download problems

If your download did not start or you lost your files, reply to your receipt email or write to with the name you typed. We will send your files within 24 hours.

How refunds are paid

Orders are processed by our reseller Creem.io, the Merchant of Record. Refunds go back to your original payment method, usually within 5–10 business days depending on your bank.